We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us here!
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please complete the form on our customer support page with photos of wrong/damaged items and we’ll sort that out for you.
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store in the product description.
Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at our customer support page within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
This was our second time on this awesome boat. Captain Jeff and crew were Awesome both times! This 47' Freeman Cat is Fast, Dry and Smooth! The crew Is very friendly and knowledgeable and put us right on the fish each time we went with them!!! This was from our most recent trip a few days ago. We also released a bunch of fish too.
Scott Lum
If you're looking for the best sport fishing charters in Hawaii, look no further. You're there. We had a great time on The Office, and the crew was top notch. Thanks guys!
Tony Kindaid
Jeff and David are the best captains you can ask for. We had a killer day fishing and we take them every year when we visit Hawaii. Wouldn’t go with anyone else. If you have kids, business customers or friends, these guys will show you the best time. They have the capacity to take you to the hard to reach areas around beautiful Hawaii, and will make sure you catch great fish! Don’t take a chance getting snuffed, go with the pros.
Corey Tyler
We booked SurReel Charters for a memorable celebration, our friend's 40th birthday, and it exceeded all expectations! The experience was top-notch, from the moment we stepped on the boat. The crew was professional, friendly, and made the day truly special. The highlight was undoubtedly the massive Mahi Mahi’s we caught – a thrilling adventure that made the celebration unforgettable. SurReel Charters turned a birthday into an epic fishing adventure. Highly recommended for an exceptional experience in Oahu!
Jason Peterson
An awesome time with surreel charter! It was non-stop action all day. Will definitely be back fishing with them!
Christopher Nary
I’ve been fortunate enough to fish in many places around the world and this was one of my top experiences! Capt David and Danny were awesome and we had an epic catch! Also, one of the finest boats I've been aboard. Highly recommended!
Brad Harris
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